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Instructors

Feedback Studio

  • Can instructors permanently delete a paper stored in the Turnitin repository?
  • Why is a student's paper matching against their own previous submission?
  • Can I download Similarity Reports in bulk?
  • Can I recover a previous submission or grade after a student resubmits?
  • Does Turnitin check for plagiarism and what is a good Similarity score?
  • Error message: "Loading Error this paper is not available M14:11"
  • See all 26 articles
  • View all Feedback Studio articles →

Originality, Similarity, and SimCheck

View all Originality, Similarity, and SimCheck articles →

AI Writing Detection

  • Why can't I see the AI writing detection report?
  • Why is the AI Writing Detection report score showing as *%?
  • Why is the AI writing indicator gray with dashes (--) and showing "AI writing detection unavailable"?
  • View all AI Writing Detection articles →

General

  • Which version of the Similarity Report am I using?
  • Turnitin is not matching to content found within an internet source
  • What causes a 0% Similarity score?
  • View all General articles →
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