Error message: "You may not submit a paper to this assignment because the OriginalityCheck product is unavailable."

If you encounter the following error message when attempting to upload an assignment, it usually means that your institution's Turnitin license has temporarily expired:

"You may not submit a paper to this assignment because the OriginalityCheck product is unavailable."

To restore your ability to submit papers, please take the following steps:

  • Contact your instructor immediately: Let them know you are receiving this specific error message and are currently blocked from submitting your work. 

  • Wait for institutional review: Your instructor will need to liaise with your school's Turnitin Administrator to renew the license and reactivate the account.

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