Students

Feedback Studio

• Can I delete my paper from Turnitin?
• Can students check a paper in Turnitin for Similarity before submitting it to an assignment?
• Why has the Similarity Report not generated?
• Why is the Turnitin class enrollment key not working?
• Where can I find the class ID and class enrollment key?
• How do I fix the "Error loading data" message in a Multipart assignment?
• See all 24 articles
• View all Feedback Studio articles →

Originality, SimCheck and Similarity

• How do I fix the Turnitin direct submission error "Hmm ... we couldn't find that"?
• View all Originality, SimCheck and Similarity articles →

Draft Coach

• How to locate the submission ID for your Turnitin Draft Coach Similarity Report
• Is Turnitin Draft Coach supported on mobile devices?
• What should I do if I receive an "Authentication Failed" error in Draft Coach?
• Will checking my document in Turnitin Draft Coach save it to a repository?
• View all Draft Coach articles →

General

• My report isn't loading
• Is Turnitin supported on LMS mobile apps?
• Can I purchase an individual Turnitin license?
• Why isn't Turnitin loading? How to enable third-party cookies
• Why is the Turnitin website not loading or working as expected?
• View all General articles →